Our popular Bookstore report has been updated with 2012 figures (here is our original Bookstore Research Report). Learn about the bookstore business and how to open your own bookstore. Don’t forget you can receive free or low-cost training and free professional business advice, from your local Small Business Development Center! Also, be sure to read below where to find a free bookstore business plan.
NAICS Code: 451211, SIC Code: 5942
Bookshop owners initially faced challenging times during the economic downturn because sales of books and related items are tied to whether consumers have much discretionary income. Now that the economy is beginning to improve, bookstore owners are coming under pressure from the many digital alternatives to traditional print books. Overall, the bookstore business is expected to contract slightly over the coming years as major players consolidate. However, the bookstore business is far from dead and offers interesting opportunities for independent booksellers who can combine the latest technologies with a compelling retail environment and customer experience. Also, since many bookstores now include a coffee shop, espresso bar or other refreshment stand, be sure you understand trends affecting the coffee shop business in 2012.
Here are the latest broad book store industry indicators from IBISWorld1:
- Bookstore industry revenues are expected to fall 1.1% during 2012 to $19 billion, from $19.2 billion in 2011.
- Conversely, this industry revenue decline will occur while per capital disposable income across the U.S economy is expected to rise by 1.6% during 2012, further evidence of the bookstore industry’s challenges.
- Similarly, the number of bookstore establishments are expected to decline 2% to 29,795 in 2012, from 30,400 in 2011.
- Employment is also expected to decline slightly (-0.3%) to 161,300 in 2012, off 7.3% from its near-term peak of 176,410 in 2006.
- Local bookstore employment levels are generally expected to remain stable, averaging 5 employees per establishment in 2012.
- Average bookstore employee wages are projected to rise modestly (2.4%) during 2012 to an industry average of $13,504 per employee, however revenue per employee may slip by -0.8% during 2012.
- Median hourly wage: $9.27 for book, periodical and music store employees (Bureau of Labor Statistics, 2010, Median Employee Wage)
- Consolidation. Both large bookstores and smaller independent booksellers are struggling to stay afloat amidst strong economic headwinds and sweeping technological change. These changes hardly signal a death knell for the bookstore business — Books-A-Million and others are quickly moving to expand into former Borders locations and other closed booksellers.
- Restructuring. Barnes & Noble plans to sell its publishing business, Sterling Publishing, which owns over 6,000 e-books and print books. This will allow B&N to focus more exclusively on its core business of book sales, and more specifically on the e-reader market. B&N has had considerable success in selling its Nook reader (some estimate that B&N has captured 27% of the digital book market), but faces stiff competition from the very popular Kindle series of e-readers offered by Amazon.
- E-Reader Growth. E-book sales grew nearly 10 fold from 0.6% of the total Trade market share in 2008 to 6.4% in 2010, propelling total net revenue to publishers from e-book sales to $878 million during 2010, and total net sales to 114 million units.
- Fair Use Expansion. Google Books is a search tool that locates books (and passages of books) that match Google search terms. Once a Google Books user finds a book they are interested in reading they can access the full text for free (if the book is in the public domain, the copyright has expired, or the author has given Google permission to share the text); locate the book in a library; or follow a link to purchase the book online. The Google Books project has generated some controversy regarding its impact on publishers, authors and bookshop owners. Most of this concern involves the doctrine of fair use, and whether the Google Books Project may erode copyright claims. In December 2010, the American Booksellers Association announced a partnership with Google that creates a way for independent booksellers to collectively be represented in Google Books when a Google Books user is ready to purchase a book online.
Bookstore Startup Costs
Startup costs to open an independent bookstore can vary widely. Here is one itemized list of bookstore startup costs for a clicks and bricks bookstore. Prospective independent bookshop owners might consider first opening an online bookstore. Online bookstore startup costs can be minimal: just the cost of a website. Some arrangements do not require inventory, and order fulfillment can be outsourced. A very simple approach might begin with writing a blog about book genres that interest you and adding an Amazon affiliate link for books you review: you earn a small percentage of the sale from your site visitors who click on your links to Amazon.
Bookstore Customer Profile and Demographics
The small business bookstore owner should cast a broad net in attracting customers. Nationally, the average household spent $55.23 at bookstores2, but there are certain segments of the population which spend more than the national customer average for bookstore spending. Here are the most enthusiastic bookstore customers and the amount these customers typically spend above the national average at bookstores:
|Customer Segment||Percent ABOVE National Average Spending on Books|
|Householders aged 45-64||12% to 24%|
|Married couples with no children at home||23%|
|Married couples with school-aged or older children at home||33% to 40%|
|Households in the West||41%|
|College Graduates (Bachelor's)||60%|
|Master's, Professional or Doctoral||156%|
Bookstore Business Sales & Marketing Tips
Independent bookstore owners have many creative solutions available to improve their chances of success (if they are new) or expand their existing bookstore business. Many of the latest ideas use technology to build better customer relationships. The goal is to have more ways to stay in touch with your customers, with greater frequency and about more substantive topics. This is a big change from the early days of emarketing where customer touch was about putting them on an email marketing list so they could get your latest coupon. Here are a few sites that can help you get started:
- Join the IndieBound.org community, an independent bookseller resource provided by the American Bookseller Association and dedicated to helping stakeholders across the bookstore industry “share and find independently-owned businesses.”
- Follow the advice of an Austin, TX bookseller and offer an E-Reader Concierge Service in tandem with Google Books to boost customer loyalty and sales. This bookseller’s website, BookPeople’s Blog, offers many other great tips and advice for independent booksellers.
- Vroman’s Bookstore (serving southern California since 1894) has a blog, podcasts, guest postings, and many other online ways to engage customer; they also have an excellent blogroll (list) of other bookseller-related websites in the right sidebar.
- Publisher’s Weekly is an excellent source for industry news, trends and marketing ideas for independent bookstore owners.
Bookstore Industry Associations
American Booksellers Association – national, not for profit trade association for independently owned bookstores, large and small, with storefront locations in towns and cities nationwide.
Indiebound.org – help people across the United States share and find independently-owned businesses
Association of American Book Publishers – trade association for U.S. book publishers, providing advocacy and communications on behalf of the industry.
Book Industry Study Group – offers data and analysis of the total industry and the individual Trade, K-12 School, Higher Education, Professional and Scholarly markets. Produced jointly by the Association of American Publishers and the Book Industry Study Group.
1 IBISWorld. Santa Monica: CA. University of Texas at San Antonio, John Peace Library. San Antonio, TX.
Order full report from http://www.ibisworld.com/industry/default.aspx?indid=1084
2 Best Customers: Demographics of Consumer Demand. 7th Edition. Online version. Ithaca, NY: New Strategist Publications, Inc. 2010. www.newstrategist.com
SBDC National Information Clearinghouse. San Antonio, TX. 2011